Zjar HUB

Synchronizing Workspace...

Infraction Date	Employee Name	Team Lead / Coach	Action Issued	Coaching Date	Action
Loading coaching records...

Date	Agent	Account Name	Assigned Task	Time In	Time Out	Total Hours	Notes
No time logs recorded yet.

	Month	Agent Name	Responses	Status	Sign	Action
Syncing Master Tracker...

Team Workload & Shift Summary

Grand Total Allocated Time: 0.00 Hrs

Add Schedule

Agent Name

Account Name

Shift

Assigned Task

Time Allocation

Log KPI Record

Target Month

Agent Name

KPI Type

QA Score (%)

TPS (%)

Attendance (%)

Calculated Overall Score (%)

KPI Summary

QA Score

TPS

Attendance

Overall

Archived KPI Records

Month	Agent Name	KPI Type	QA Score (%)	TPS (%)	Attendance (%)	Overall (%)	Action
Loading archive data...

	Month	Agent Name	KPI Type	QA Score (%)	TPS (%)	Attendance (%)	Overall (%)	Action
Syncing KPI Records...

Invited Email	Role	Active Plan	Actions
Loading team database...

Agent Name	Portal Checked	Timestamp (Local)
Click refresh to load logs...

Admin Name	Email Address	System Role	Active Plan	Registered	Workspace ID	Actions
Syncing user database...

Pay Period	Agent Name	Gross Earnings	Gross Deductions	Net Pay	Status	Action
Loading payroll records...

Archived Payroll Records

Pay Period	Agent Name	Gross Earnings	Gross Deductions	Net Pay	Status	Action
Loading archive data...

Archived Feedback Records

Ticket #	Date & Time	Agent Name	Account	Category	Status	Sign	Actions
Loading archive data...

FEEDBACK SUMMARY:

DATE LOGGED

STATUS

AGENT NAME

ENTERED BY

ACCOUNT

PATIENT NAME & DOS

DIVISION

NEW FEEDBACK RECORD

AGENT NAME *

ACCOUNT (AUTO-FILLED)

ENTERED BY (TEAM LEADER / POC)

PATIENT NAME & DOS

DIVISION + MANAGE OPTIONS

CATEGORY + MANAGE OPTIONS

TYPE + MANAGE OPTIONS

SCREENSHOT UPLOAD

BRIEF NOTE / FEEDBACK *

📄 Coaching Notice Document View

EXPANDED ACTIVITY LOG / NOTES

Payslip Generator

Agent

Pay Period

Pay Date

Hourly Rate (PHP)

Earnings

Basic Pay / Regular Hours

Night Differential

Overtime

Paid Time Off

Special Holiday

Lead Allowance

Skills Allowance

Gas Allowance

Attendance Incentive

Quality Incentive

Adjustments

MidYear-

GROSS EARNINGSPHP 0.00

Deductions

Absences/Tardiness

Company Loans/Other Loans

Cash Advance

Other Deductions

Travel Fund

SSS Loan

Pagibig Loan

SSS Contribution

Philhealth Contribution

HDMF Contribution

GROSS DEDUCTIONSPHP 0.00

Current Net Pay PHP 0.00

Edit Admin Profile

Admin Name

Email Address

System Role

Active Plan

Edit Workspace Seat

Invited Email

Role

Active Plan

Earning Statement Pay Stub

REAC REVENUE SOLUTIONS

REAC Call Center Services, Block 4 Lot 1 Abraham corner

Joshua St. Sta Lucia, Pasig City | (02) 8725-3294 | 0917-8219542

Pay Period:

to Pay Date:

Employee Name:

Employee No:

Earnings

DESCRIPTION	HOURS RENDERED	AMOUNT
Gross Earnings

Deductions

DESCRIPTION	AMOUNT
Gross Deductions

Current Net Pay:

Add IT Tool

Software / Program Name

Download / Access Link

Admin Profile & Enterprise Plan

SA

Click image to upload

Full Name

Email Address

System Role

Workspace Plan Loading...

Free Plan ($0)

View only access.

Trial Plan ($0 for 7 Days)

Full features. 5 Seats included.

Enterprise Plan

$20 Per Seat (limited to 10 seats).

Blaze Plan

Pay-as-you-go pricing. Charges are calculated per seat.

CLOCK IN DETAILS

ACCOUNT

ASSIGNED TASK

TASK NOTES

END SHIFT

Are you sure you want to end your shift for today?

Make sure you have filled out your Task Details on the dashboard before confirming.

Select Break Type

Please select your break designation to start the timer.

END SHIFT

Are you sure you want to end your shift for today?

Tag current task as PENDING

If left unchecked, your active task will be automatically tagged as COMPLETED in the Prod Tracker.

Choose the right plan for your team

Upgrade your workspace to unlock premium enterprise features.

Trial Plan

$0 for 7 days

Test out the platform with core features up to 5 seats.

✔️ Main Dashboard Access
✔️ Up to 5 Team Seats
✔️ Basic Time & Prod Tracking
✔️ Basic Support

Enterprise Plan

$20 / seat / month

Billed monthly. Strictly limited to 10 seats per workspace.

✔️ Everything in Trial
✔️ Up to 10 Team Seats
✔️ Leave Tracker & Accrual Engine
✔️ Coaching & Disciplinary Logs
✔️ Agent Pre-Evaluation Hub
✔️ Shift & Workload Allocator
✔️ Priority Email Support

Blaze Plan

Pay-As-You-Go

Dynamic scaling. Charges are calculated per active seat.

✔️ Unlimited Team Seats
✔️ Custom App & HTML Integrations
✔️ Advanced Spreadsheet Builder
✔️ Automated Payroll Generation
✔️ Global RBAC & Settings Control
✔️ Custom API Webhooks
✔️ 24/7 VIP Engineering Support

Edit Option

Option Name

Add payment details & complete purchase

Select payment method

AMEX

DISCOVER

Card Number *

Expiration *

Security Code *

First Name *

Last Name *

Money back guarantee

Prorated refund in the first 7 days

Zjar Hub Enterprise$200.00

10 seats limit($20 x 10)

Total$200.00

🔒 Safe and secure payment

Assigned Task —

Task Details & Responsibilities

Manage Touchbase Tracker

Create New Period

Manage Saved Periods

Batch Operations

Send the "Send Form" email to everyone who is currently marked as Not Sent in the selected period.

Questionnaire Configuration (Headers & Text)

Edit Touchbase Record

Period

Agent Name

Status

Signature

Questionnaire Responses

Q1

Q2

Q3

Q4

Q5

Q6

Touchbase Responses -

Archived Touchbase Records

Month	Agent Name	Responses	Status	Sign	Action
Loading archive data...

Agent Leave Portal Test View

File New Leave

Agent Name

Date of Leave

No. of Days

Type of Leave

Date of File

Status

Edit Configuration Option

Option Name

Coaching / Disciplinary Notice Form

REAC CALL CENTER SERVICES

1. Employee Information

Employee Name:

Employee #:

Department:

Position:

Date of Infraction:

Date of Coaching Session:

Team Lead / Coach:

Witness (if any):

2. Violation Category

Offenses Against Conduct and Decorum Offenses Against Attendance and Punctuality

✓	Code of Conduct Item	Verbal	1st	2nd	3rd	4th	5th

3. Details of Incident

Describe what happened, when it was observed, and any prior related instances:

4. Disciplinary Action Issued

Verbal Warning First Written Warning Final Written Warning Suspension Dismissal Endorsed to HR

Suspension Dates (if any):

Cleansing Period Applied:

Additional remarks / attendance-incentive or rice-incentive impact:

5. Employee Response / Right to be Heard

Per the Notice of Infraction process, the employee has the right to be heard. This section must be completed within 2 business days, or the right is waived and disciplinary action becomes automatic.

6. Team Lead / Supervisor Signature

Please provide your digital signature below as the facilitating Team Lead / Supervisor:

Team Lead / Supervisor's Name & Date

Advanced Tracker Configuration

Dynamic Reasons

Table Columns

Add custom metric columns to the tracker (e.g., Remarks, Evaluator).

Eligibility & Reason (Default)

NTE to Rice Auto-Sync Tool

Sync all previously encoded NTE records to the Rice Incentive Tracker. (Note: Only newly saved NTE records auto-sync by default).

Archived Rice Records

Month	Agent Name	Eligibility	Reason	Date	Action
Loading archive data...

Edit Rice Record

Target Month

Agent Name

Eligibility Status

Reason (If Applicable)

Status Date

Manage Eligibility Reasons

Edit Timesheet Log

Time In

Time Out

Duration (HH:MM:SS)

Work Setup

My day log / Note

A

Agent Name

07/01 - 07/15

00:00:00Regular

+

00:00:00PTO

=

00:00:00Total Paid

	Type	Account Name	Assigned Task	Start

Employee & Clock-In Configuration

Manage Team Leaders

Add New Team Leader

Existing Team Leaders

MANAGE OPTIONS

ADD NEW OPTION

CURRENT OPTIONS

Employee Pre-Evaluation Form

Date

Full Name (Agent) *

Email Address

Joining / Hired Date

Expected Regularization Date

Team Leader's Name

Account

Task and Responsibilities

Type of Evaluation

Ext. Probationary Starts

Ext. Probationary Ends

Agent Performance Result Scoreboard

Attach or review current metrics before evaluation

Operations Performance Parameters

A. Attendance – Perfect attendance is well encouraged. (No late, under time or absences, unless the reason should be concerning a serious medical illness and will meet the attendance policy of the company).

Attendance Index

See Attendance percentage with corresponding score on below index.

Attendance Range	Attendance Score
100.00%	5
99.99% - 95.00%	4
94.99% - 93.00%	3
92.99% - 91.00%	2
91.99% - 90.00%	1
89.99% and below	0

Average of Attendance *

Team Lead's input on personal attendance

QUALITY OF WORK

Accuracy, neatness, thoroughness, detail.

QUANTITY OF WORK

Volume of work, on schedule and fit-tracking.

C. Proper Behavior

among his/her company officials, clients and colleagues are observed and honored throughout. Proper behavior should also be observed at all times e.g. but not limited to rudeness, cursing, arguing, harassment, hanging up the line, etc.

D. Integrity

Any form of cheating or fraud, whether it was claimed unintended and/or unused will merit termination.

WORK HABITS

Attendance, observance of work hours, observance of safety rules, compliance with instructions, application to duties, and CLAYGO.

PERSONAL RELATIONS

Getting along with employees, Meeting and handling the public and conflict resolution.

INITIATIVE

Performance in new situation or with new work methods, Performance with minimal instruction. Performance with minimal supervision and informs supervisor.

Team Lead's Overall Comment

Team Lead's Overall Recommendation

Team Lead's Action Plan

Employee's Action Plan

Acknowledgement Disclaimer

By submitting this form and receiving a copy via email, the representative acknowledges that the evaluation has been conducted and discussed. The purpose of this evaluation is to provide feedback on his/her performance, recognize progress, and identify areas for continued development.

Receipt of this evaluation form via email will serve as confirmation that the evaluation discussion has taken place. This evaluation is part of their ongoing onboarding and performance review process and will be used to support their growth within the organization.

Acknowledgement Date

Assigned Items

JD

John Doe

AGENT

Employee #

-

Email Address

-

Department

-

Assigned TL

-

Hired Date

-

Work Setup

-

Accounts Handled

Assigned Tasks

Add Employee Data

Employee #

Department

Assigned TL

Agent Name

Email Address

Accounts

Assigned Tasks

Access Code

Hourly Rate

Hired Date

Reg. Date

Agent Touchbase Summary

Prod Tracker Settings

Prod Status (With Badge Color)

Document

Workspace Team Monitor

Viewing invited seats for Workspace Admin:

Invited Email	Assigned Role	Date Added
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Add Record

Agent Name

Agent Shift Summary

Agent Name

Total Allocated Time: 0.00 Hrs

Manage Evaluation Types

Add New Type

Existing Types

Agent Performance Result Scoreboard

Rating	Description	Ranking
Meets or Exceeds standard	Performance is consistently solid. Work is complete, accurate, and shows understanding and effort. Example: Often goes beyond minimum expectations, shows responsibility, and contributes positively.	5
Good	Performance is below standard. Shows some effort, but skills or understanding are still developing and require guidance. Example: Sometimes completes work but with errors; needs frequent support to meet expectations.	4
Satisfactory	Performance is acceptable. Meets the basic requirements, though there is room for growth. Example: Completes work on time with average quality; participates when prompted.	3
Needs to improve	Performance is below standard. Shows some effort, but skills or understanding are still developing and require guidance. Example: Sometimes completes work but with errors; needs frequent support to meet expectations.	2
Unsatisfactory	Performance is far below expectations. Tasks are often incomplete, incorrect, or show a lack of understanding and effort. Example: Rarely participates, frequently misses deadlines, and shows little improvement.	1

Evaluation Summary -

Date

Type

Evaluator

Status

Core Competencies & Feedback

Summary & Action Plan

Overall Comment

Recommendation

TL Action Plan

Agent Action Plan

Team Found!

Date / Period	Agent Name	Evaluator (TL)	Status	Signature	Actions
Syncing Evaluations...

Archived Pre-Evaluations

Date / Period	Agent Name	Evaluator	Status	Action
Loading archive data...

Shift Schedule Settings

Add New Shift

Start Shift

End Shift

Timezone

Configured Shifts List

Manage Recommendations

Add New Recommendation

Existing Options

Move Workspace

Reassign to a different Workspace / Company ID.

Current Workspace ID

Select New Workspace

Attendance & Infractions Settings

Manage dynamic dropdown options & table columns.

Status (With Badge Color)

Violations

Criteria

Custom Table Columns

Add custom metric columns to the NTE tracker (e.g., HR Remarks).

Schedule a Demo

Fill out the form below to request a personalized demo and system consultation.

Your Name *

Email Address *

Preferred Date & Time *

Company / Inquiry Details

Advanced Settings

Dynamic Dropdown Arrays

Enter values separated by a comma (e.g. Option A, Option B).

Zjar Support Bot

Hi there! I'm your Zjar Assistant. How can I help you today? You can ask me how to use specific features, or type your concern to automatically generate a support ticket.

Zjar Hub

Registrations Closed

Zjar HUB

Team Directory

Pending Join Requests

Active Workspace Members

Coaching & Disciplinary Manager

Leave Tracker

Employee Data

Announcements Blast

Time Tracker

Today's clock

00:00:00

Current Task Details (Auto-syncs to Prod Tracker)

My Recent Logs

REAC EMPLOYEES WFH

REAC EMPLOYEES (OFFICE)

Loading Team...

Daily Productivity Tracker

Touchbase Tracker

Rice Incentive Tracker

Workload & Shift Allocator

Team Workload & Shift Summary

Add Schedule

Log KPI Record

KPI Summary

Archived KPI Records

Agent KPI Dashboard

Infractions Tracker

Tools

Custom HTML Sandbox

Configuration Hub

Google Chat Webhooks

Global RBAC Matrix

Seat Management Loading...

Database Storage Scanner

Developer Master Controls

Agent Portal Access Logs Refresh Logs

Enterprise Directory

Spreadsheet Builder

Payroll Manager

Zjar Notes

Archived Payroll Records

Feedback Board

Archived Feedback Records

FEEDBACK SUMMARY:

NEW FEEDBACK RECORD

📄 Coaching Notice Document View

EXPANDED ACTIVITY LOG / NOTES

Payslip Generator

Earnings

Deductions

Edit Admin Profile

Edit Workspace Seat

Earning Statement Pay Stub

REAC REVENUE SOLUTIONS

Earnings

Deductions

Current Net Pay:

Add IT Tool

Admin Profile & Enterprise Plan

Workspace Plan Loading...

Free Plan ($0)

Trial Plan ($0 for 7 Days)

Enterprise Plan

Blaze Plan

CLOCK IN DETAILS

TASK NOTES

END SHIFT

Select Break Type

END SHIFT

Choose the right plan for your team

Trial Plan

Enterprise Plan

Blaze Plan

Edit Option

Add payment details & complete purchase

Select payment method

Assigned Task —

Manage Touchbase Tracker

Agent Portal Access Logs